Diana Dill: Technical Writer & Computer Specialist

Diana's Resume

Summary

Result-driven instructional design professional with a multi-faceted background in instructional design, instructional technology, and technical writing. Adept at leveraging pedagogical expertise and best practices to create engaging and effective learning experiences for online, face-to-face, and information literacy sessions. Demonstrated proficiency in technical knowledge and writing, consistently producing high-quality documentation to enhance reader comprehension across diverse audience levels. Skilled in teaching technical writing and public speaking, effectively imparting knowledge and fostering skill development. Exceptional project management abilities, ensuring successful completion of complex initiatives. Known for adaptability, swiftly acclimating to new situations and technologies while maintaining impeccable organization and work ethic.

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Experience

University of Pittsburgh (University Library System)

Instructional Designer (Feb. 2016 to present)

Point Park University

Adjunct Faculty (Sept. 2010 to Dec. 2017)

Technical/Professional Writing Instructor

University of Pittsburgh (Pitt Online)

Instructional Designer (Oct. 2013 to Feb. 2016)

University of Pittsburgh (Center for Research on Health Care)

Project Manager (Feb. 2010 to present)

Project Management

Writing, Communication, and Web Development

Vivisimo

Technical Writer (Feb. 2009 to Jan. 2010)

Carnegie Mellon University (Human-Computer Interaction Institute)

Writer (Summer 2008 Internship)

University of Pittsburgh (Computing Services and Systems Development)

Technical Writer (2006-2008)

Writing, Communication, and Web Development

Project Management

Systems Analyst IV (2003-2006)

Technical/User Experience

Writing

Contracts Program Coordinator (2001-2003)

Management

Writing and Communication

Systems Analyst III (1997-2001)

Technical/User Experience

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Skills

Software packages: MS Office, Adobe Creative Suite (including Acrobat Pro, InDesign, Photoshop, Dreamweaver, Captivate), Articulate/Rise 360, MS Project, Tableau, and bibliographic reference applications (EndNote, Mendeley, Zotero)

Video captioning with Panopto Recorder & SCORM creation with Captivate and Rise 360.

Web page creation using HTML and CSS.

Document creation with XML and conversions into other formats with XSL

Operating systems: Microsoft Windows OS, Mac OS X, and Linux (Ubuntu: user with minor system administration).

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Education

MA: Professional Writing, Carnegie Mellon University (December 2008)

Coursework: Software Documentation, Document Design, On-line Document Design, Multimedia Authoring, Writing for Multimedia

BA: Physics & Astronomy, University of Pittsburgh (August 2001)

Coursework: Stellar Structure & Evolution, Galaxies & Cosmology, Modern Physics, Electrical Circuits 1 & 2, Semi-Conductor Theory

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Committee Involvement

Co-Chair of the ULS Planning and Budget Committee (2018-2020)

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